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Terms and Conditions — Tracklete

Last updated: 15.02.2026

1. Definitions

For the purposes of these Terms:

  • “App” refers to Tracklete, including all features, content, and services provided through the application.
  • “Operator” refers to the individual who provides and maintains the App, based in Switzerland.
  • “User” refers to any individual who downloads, installs, or uses the App.
  • “Content” refers to all text, graphics, images, videos, AI-generated advice, and other materials available in the App.
  • “Time-Series Data” refers to fitness metrics (e.g., heart rate, power, cadence, speed) recorded sequentially during an activity using relative timestamps (e.g., seconds since activity start).
  • “Privacy Policy” refers to the App’s privacy policy, which forms part of these Terms.

2. Acceptance of Terms

By downloading, installing, or using the App, you agree to be bound by these Terms and any future updates. Updates will be communicated in the App. If you do not agree to the updated Terms, you may discontinue use of the App and delete your account.

3. Eligibility

The App is intended for individuals 18 years or older. By using the App, you confirm that you meet this age requirement and comply with any applicable local laws regarding minors.

4. Account Registration

To use certain features of the App, you may need to create an account and provide accurate information, including:

  • Email address
  • Birth year
  • Fitness metrics (optional, e.g., FTP, maxHR)

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
We reserve the right to refuse or delete accounts that provide false or inaccurate information.

5. App Use and Restrictions

You may use the App only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the App to harass, abuse, or harm others
  • Attempt to interfere with the App’s operation or security
  • Reverse engineer, copy, or reproduce the App outside personal use
  • Provide false or misleading information
  • Scrape, sell, or commercially exploit App content

5.1 Device Connections

The App may connect to compatible fitness devices (e.g., heart rate monitors, power meters, smart bikes) to read metrics such as heart rate, power, cadence, and speed as Time-Series Data recorded during an activity.

  • Connections are read-only; the App does not write or modify data on your devices.
  • You are responsible for authorizing the App to access device data.
  • The operator is not responsible for data discrepancies or device errors.
  • Data collected from connected devices is used in accordance with these Terms and the Privacy Policy and is retained only as long as necessary to provide App functionality, unless longer retention is required by law or requested by the user.

5.2 Ride Tracking Feature (GPS)

The App includes an optional GPS ride tracking feature that uses your device’s GPS functionality to record precise location data (latitude and longitude) while a ride is active and the App is open in the foreground.

  • Ride tracking is initiated and stopped by the user.
  • The App does not perform background location tracking.
  • The accuracy of distance, speed, duration, and route information depends on device capabilities, GPS signal quality, and environmental factors.
  • The operator is not responsible for inaccuracies in recorded metrics or route data.

Location data is processed in accordance with the Privacy Policy.

6. Subscriptions and Payments (Future Use)

Certain App features may be offered as paid subscriptions. Payment processing will be handled via Google Play Billing, or other third-party providers.

  • The operator does not store full payment details.
  • Subscriptions are subject to the terms of the chosen payment provider.
  • Fees are non-refundable unless otherwise required by law.

7. AI Coaching Disclaimer

The App provides AI-generated coaching advice based on your ride metrics and profile information.

  • AI outputs are informational only and not a substitute for professional medical, fitness, or health advice.
  • The App does not diagnose, treat, or prevent any medical condition.
  • AI recommendations may be inaccurate, incorrect, or unsuitable for your individual condition, and the AI may misinterpret user metrics.
  • The operator is not responsible for any injury, death, damage, or loss resulting from use of AI recommendations.
  • You assume full responsibility for any exercise or activity you undertake based on AI recommendations.
  • You should consult a qualified healthcare, fitness, or medical professional before acting on any advice if necessary.
  • Do not use the App in emergency situations. If you experience injury, illness, or other urgent health concerns, seek immediate professional assistance.
  • If you have any medical condition, are pregnant, or have other health concerns, consult a physician before using the App.

8. Intellectual Property

  • The App, content, graphics, and design are the property of the operator or their licensors.
  • You may not copy, distribute, or create derivative works without prior written permission, except that you may share screenshots and use content for personal non-commercial purposes.

9. Third-Party Services

The App uses third-party services, including Firebase and OpenAI, to provide authentication, storage, and AI coaching.

  • Use of third-party services is subject to their terms and privacy policies.
  • The operator is not responsible for the actions, failures, or errors of third-party services.

9.1 Optional Third-Party Integrations (Strava)

The App may allow you to optionally connect your account with Strava to upload ride data, including Time-Series Data.

  • The Strava integration is optional and requires explicit user authorization.
  • Uploads to Strava are initiated by the user and can be disabled or disconnected at any time.
  • Once uploaded, data is processed, stored, and displayed by Strava according to Strava’s own terms and privacy policy.
  • The operator has no control over, and assumes no responsibility for, Strava’s availability or its processing, storage, modification, or deletion of uploaded data.
  • The user acknowledges that any interaction with third-party platforms occurs at their own risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, the App is provided “as-is” and the operator shall “not be liable” for:

  • Direct, indirect, incidental, or consequential damages arising from App use
  • Data loss or unauthorized access
  • Errors or inaccuracies in AI advice
  • Any data shared with or uploaded to third-party platforms at the user’s request, including loss of data, incorrect uploads, duplication, modification, or continued storage by such third parties

This limitation applies to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless the operator, including payment of legal fees, from any claims, damages, losses, or expenses arising from your use of the App or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms are governed by Swiss law, without prejudice to mandatory consumer or data protection laws in your jurisdiction.

Dispute resolution: Any disputes arising from these Terms shall first be resolved through binding arbitration in Switzerland, unless otherwise required by law.

13. Modifications to Terms

The operator may update these Terms periodically. Material changes will be communicated via the App, and continued use after acceptance within the App constitutes agreement to the updated Terms.

14. Privacy Policy

The Privacy Policy forms part of these Terms and governs how the App collects, uses, and protects your personal information.

15. Termination

The operator may suspend or terminate access to the App, in whole or in part, at any time if the user violates these Terms or misuses the App. Upon termination, access to App features and stored data may be limited or deleted in accordance with the Privacy Policy and applicable law.

16. Contact

For questions or concerns regarding these Terms, contact:
contact@tracklete.app

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